Privacy Policy

EFFECTIVE: January 2020

VEREIT, Inc. and its affiliates are proud of the strong relationships we have built over the years - relationships based on common goals and mutual trust. VEREIT is dedicated to serving our tenants, stakeholders and employees and we are committed to protecting the personal information of our constituencies along the way. This privacy policy contains information about how we fulfill this commitment.

The sections that follow will describe our information collection and sharing practices, and the safeguards we use to protect your personal information.

Personal Information We Collect

The personal information that we collect from you may include: 

  • Personal identifiers such as your name, customer number, and Social Security number;
  • Personal information, such as your address, phone number, email, or date of birth; and
  • Financial information, such as your bank account number, account holdings or your investments or transactions with us.

How We Collect Your Information

We collect the categories of personal information listed above:

  • Directly from you, including from forms you complete or requests you make in connection with assets managed and/or owned by us;
  • From service providers who help create, maintain, customize and secure accounts you may have with us or them; or
  • From third parties or institutions representing you, such as financial advisors or brokers dealers.

How We Use Your Information

We may use or disclose the personal information we collect for one or more of the following purposes:

  • To provide support for or in connection with assets managed and/or owned by us;
  • To create, maintain, customize and secure your accounts you may have with us;
  • To process your requests, transactions, payments and to prevent fraud;
  • When complying with a law, regulation or a court of government order or request; and
  • In connection with any merger or consolidation with, or sale of, all or substantially all of our assets to a third party.

How We Protect Your Information

We have physical, electronic and procedural safeguards in place to protect the confidentiality, security and integrity of your personal information.

We restrict access to personal information to those who need that information in order for us to provide services to you.

If you correspond with us by email, you should be aware that your transmission might not be secure. We will have no liability for disclosure of your information due to errors or unauthorized acts of third parties during or after transmission.

If we believe that the security of your personal information may have been compromised, we may seek to notify you of that development. If a notification is appropriate, we will endeavor to notify you as promptly as possible by email. You consent to your use of email as a means of such notification.

If you terminate your relationship with us, we will continue to adhere to the privacy policies and practices provided in this privacy policy and shall retain all collected personal information in accordance with Federal law.

Opt In and Opt Out

You may have the right to opt in to or opt out of certain of our uses and disclosures of your personal information. For example, when you are asked to provide personal information on this website, you may have the opportunity to elect to, or not to, receive messages from us by email. Even if you opt out of receiving promotional correspondence from us, we may still contact you in connection with your relationship, activities, transactions and communications with us.

Email Communications 

The site may ask you to provide your email address so that you can receive specific information or email newsletters, alerts, or reminders about us and other topics of interest. This process will require the subscriber to select and “opt-in” to desired eCommunications, then submit this information to VEREIT.

Email Reply Mechanisms 

This site may provide you with one or more email reply mechanisms through which you may submit questions or comments. Information you provide through an email reply is typically optional. We may use the information you provide in your email to respond to your inquiry, and we reserve the right to retain whatever information you submit in your email, including your name, email address, and any comments or other information that you send via the email reply mechanism, in order to better serve you should you contact us again.

Links

There might be links from VEREIT.com to other websites. This Privacy Policy only applies to VEREIT.com and not to websites of any other company or organization linked to or through VEREIT.com, which may have different policies. The inclusion of any link does not imply our endorsement of the external site company, its website or websites, or the products and services it promotes or sells. When you leave our website to visit one of these linked sites, the only information transferred to the third party is the fact that you came from our website.

VEREIT is not responsible or liable for the independent privacy policies of these third-party websites. VEREIT encourages you to review all policies, rules, terms and regulations, including the privacy policies, of each website that you visit.

Our Commitment to You

We value the trust of our stakeholders and will continue to recognize the importance of holding your personal information as confidential.

We will require companies with whom we do business to use personal information appropriately and to safeguard the confidentiality of such information.

This Privacy Policy applies to individuals and covers information in connection with consumer transactions. If we change our policies or practices, we will update this Privacy Policy.

If you would like to contact us about this Privacy Policy or any data privacy or confidentiality issues, below is our contact information.

VEREIT, Inc.
2325 East Camelback Road, 9th Floor
Phoenix, AZ 85016
(602) 778-6000

California Privacy Disclosure

This California Consumer Privacy Act Disclosure (this “Disclosure”) explains how VEREIT and its affiliates (“we,” or “us”) collect, use, and disclose personal information relating to California residents covered by the California Consumer Privacy Act of 2018 (“CCPA”). This Disclosure is provided pursuant to the CCPA.

The specific personal information that we collect, use, and disclose and that relates to a California resident covered by the CCPA will vary based on our relationship or interaction with that individual.

For more information about the personal information we collect and how we collect, use, disclose, and protect such personal information, please see the above sections, “Personal Information We Collect”, “How We Collect Your Information”, "How We Use Your Information" and “How We Protect Your Information.”

Collection and Disclosure of Personal Information

In the 12-month period prior to the effective date of our Privacy Policy, we may have collected the following categories of personal information:

  • Identifiers, such as name and government-issued identifier (e.g., Social Security number);
  • Personal Information, such as contact information, such as postal address, telephone number and email address, and financial information;
  • Commercial Information, such as transaction history; and
  • Professional or employment-related information, such as work history and prior employer.

In the 12-month period prior to the effective date of our Privacy Policy, we may have collected personal information from the following categories of sources:

  • Directly from you. For example, from forms you complete or products and services you have purchased.

In the 12-month period prior to the effective date of our Privacy Policy, we may have collected personal information for the following business or commercial purposes (in addition to the purposes listed above in our Privacy Policy):

    • performing services, including maintaining or servicing accounts, providing customer service, processing or fulfilling orders and transactions, verifying customer information, processing payments, providing advertising or marketing services, providing analytics services, or providing similar services;
    • auditing related to a current interaction with you and concurrent transactions, including, but not limited to, counting ad impressions to unique visitors, verifying positioning and quality of ad impressions, and auditing compliance;
    • short-term, transient use, including, but not limited to, the contextual customization of ads shown as part of the same interaction;
    • detecting security incidents, protecting against malicious, deceptive, fraudulent, or illegal activity, and prosecuting those responsible for that activity;
    • debugging to identify and repair errors that impair existing intended functionality;
    • undertaking internal research for technological development and demonstration;
    • undertaking activities to verify or maintain the quality or safety of a service or device that is owned, manufactured, manufactured for, or controlled by us, and to improve, upgrade, or enhance the service or device that is owned, manufactured, manufactured for, or controlled by us.

In the 12-month period prior to the effective date of our Privacy Policy, we may have disclosed for a business purpose the following categories of personal information about you:

  • Identifiers, such as name and government-issued identifier (e.g., Social Security number);
  • Personal Information, such as contact information, such as postal address, telephone number and email address, and financial information;
  • Commercial Information, such as transaction history; and
  • Professional or employment-related information, such as work history and prior employer.

In the 12-month period prior to the effective date of our Privacy Policy, we may have shared personal information with the following categories of third parties:

  • Our affiliates and subsidiaries;
  • Our service providers; and
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.

Sale of Personal Information

In the past 12 months, we have not “sold” personal information subject to the CCPA, including personal information of minors under the age of 16.

Rights under the CCPA

If you are a California resident, you have the right to:

  • Request we disclose to you free of charge the following information covering the 12 months preceding your request:
    • the categories of personal information about you that we collected;
    • the categories of sources from which the personal information was collected;
    • the purpose for collecting personal information about you;
    • the categories of third parties with whom we shared personal information about you;
    • the categories of third parties to whom we disclosed personal information about you for a business purpose and the categories of personal information that was disclosed; and
    • the specific pieces of personal information we collected about you;
  • Request we delete personal information we collected from you, unless the CCPA recognizes an exception; and
  • Be free from unlawful discrimination for exercising your rights under the CCPA

We will acknowledge receipt of your request and advise you how long we expect it will take to respond if we are able to verify your identity. Requests for specific pieces of personal information will require additional information to verify your identity.

If you submit a request on behalf of another person, we may require proof of authorization and verification of identity directly from the person for whom you are submitting a request.

In some instances, we may not be able to honor your request. For example, we will not honor your request if we cannot verify your identity or if we cannot verify that you have the authority to make a request on behalf of another individual. Additionally, we will not honor your request where an exception applies or where the personal information that we maintain about you is not subject to the CCPA’s access or deletion rights.

We will work to process all verified requests pursuant to the CCPA within 45 days. If we need an extension for up to an additional 45 days in order to process your request, we will provide you with an explanation for the delay.

How to Exercise Your Rights

If you are a California resident, you may submit a request by:

  • Emailing us at CCPA@VEREIT.com
  • Calling us at (602) 778-6000
  • By clicking here and filling out the California Consumer Privacy Act form.

Questions or Concerns

You may contact us with questions or concerns about this Disclosure and our practices by:

  • Writing us at:

VEREIT, Inc.
Re:  CCPA Request
c/o Corporate Legal Department
2325 E. Camelback Road 9th Floor
Phoenix, AZ 85016

  • Emailing us at CCPA@VEREIT.com